Contact us by phone

    お電話・メールによるお問い合わせ 受付時間 9:00~18:00 0120-811-009 繋がらない方はこちら TEL:03‐5784‐9705

    CONTACTInquiry form

    If you have any questions about our services or our company, please use the form below.
    Please inquire about open positions from relevant entry in the recruitment information section.
    With regard to the personal information we collect, we will make every effort to protect your privacy in accordance with GENOVA’s privacy policy.

    [For customers who are using our products and services]
    Depending on the question you have, information in your User Manual may be able to solve your problem.
    Please refer to that first before contacting us.
    E-mail support is available 24 hours a day, 365 days a year (we endeavor to reply within 3 business days).
    Please note that there may be a slight delay in replying during the year-end and New Year holidays. We apologize for any inconvenience caused.

    CONTACTConfirm the contents of your inquiry

    Please check the following information to make sure it is correct.

    CONTACTThank you for your inquiry!

    Our staff will contact you as soon as possible.

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    *If you are an existing customer, please enter the phone number you used when you signed up for the service.
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    Contact us by Telephone or Email

    お電話・メールによるお問い合わせ 受付時間 9:00~18:00 0120-811-009 繋がらない方はこちら TEL:03‐5784‐9705